Shipping policy

Processing & Delivery Times

All orders are carefully prepared and packaged with intention.

  • Ready-to-ship items typically ship within 2–5 business days (excluding weekends and holidays).
  • Made-to-order items (including select ritual wear) typically ship within 5–10 business days
  • Delivery times may vary based on destination and carrier
  • Once your order ships, you’ll receive a confirmation email with tracking details.

Shipping & Delivery

Ritual Kits & Eligible Items

  • Ship from within the United States
  • Estimated delivery: 5–8 business days after shipment

Free Shipping

Free standard shipping is available on U.S. orders over $35*.

*Free shipping applies to eligible ritual kits and items within the United States only.

Non-eligible items may have additional shipping costs and longer delivery times. Any applicable shipping costs will be clearly shown at checkout.

Oversized or specialty items are excluded due to size, weight, or carrier requirements.

International Shipping

Select items are available for international shipping.

International orders may have additional shipping costs and longer delivery times. 

  • Availability depends on the product and fulfillment method
  • Shipping rates are calculated at checkout
  • Delivery timelines may vary depending on location, customs, and carrier delays
  • The Soaking Moon is not responsible for customs fees, duties, or import taxes

Multiple Shipments

If your order includes multiple items, they may ship separately and arrive at different times. This helps ensure each item is delivered safely and efficiently.

Address Accuracy

Please ensure your shipping address is correct at checkout.
The Soaking Moon is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Shipping Delays

Delivery times are estimates and may be affected by carrier delays, weather conditions, or peak shipping periods. While these are outside our control, we’re always happy to assist when possible.

Questions?

If you have questions about shipping or your order, please contact us at
care@thesoakingmoon.com